FREQUENTLY ASKED QUESTIONS

Debt Mediation is a process where we negotiate with your creditors on your behalf to make your debt more manageable. Our goal is to help you reduce financial pressure by arranging affordable payment terms while protecting you from unnecessary legal action.

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Prescribed debts are accounts that are legally too old to be collected—generally after three years of no payment or acknowledgement. We help identify and remove such debts from your credit record, ensuring your report is accurate.

Yes. If you have paid off a debt linked to a court judgement, we can apply for its removal from your credit profile. This helps restore your creditworthiness and improves your chances of accessing future credit.

Adverse listings and defaults are negative flags on your credit report that affect your score. Once the debt has been settled or found to be incorrect, we assist in removing these listings, giving you a fresh start financially.

Our CPA service is a detailed review of your credit report. We analyze your profile, identify negative items, and provide a clear action plan to improve your credit score and overall financial health.

The timeline depends on the type of service. Debt mediation can take a few weeks, while removals of judgements, defaults, or prescribed debts may take 30–60 days depending on the creditors and credit bureaus.

Absolutely. At Generational Wealth, we treat client information with the highest level of confidentiality and comply fully with South African credit and privacy laws.

 

We guarantee that we will follow all legal processes to assist you. While timelines may vary, our commitment is to achieve the best possible outcome for your credit health.

Simply contact us with your ID number and a copy of your credit report. Our consultants will guide you step by step through the process that best suits your needs.

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